QA PROFESSIONALS, LLC

Home Health & Hospice documentation is complex -getting it right has direct impacts to your business. Patient care and reimbursement are inter-twined, one reliant upon the other. When agencies struggle with one or both of these, there is a financial consequence and the stakes can be high.

At QA Professionals, we don't just provide support – we become your strategic allies. Our team is comprised seasoned professionals, deeply knowledgeable in the realms of Home Health and Hospice. Drawing from years of executive leadership roles nationwide, our experts bring a wealth of practical, clinical, and corporate experience to the table. Choose to thrive with a partner that goes beyond the ordinary – come, immerse yourself in the distinctive excellence we offer.

Home Health Quality / RCM services

  • OASIS QA /SCRUBBING - Ensuring the QUALITY of your OASIS documentation, impacts reimbursements, improves claims, outcomes, and compliance. Our qualified specialists conduct a comprehensive review of all OASIS questions and clinical documentation to guarantee precise and accurate answers. Our goal is to minimize corrections while expanding clinician knowledge. All recommendations and adjustments adhere strictly to Oasis guidance and rationale. With QAP, you can have confidence in the thoroughness and accuracy of our OASIS review, leading to improved patient outcomes and elevated agency star ratings.

  • PATIENT EPISODE AND CHART QA REVIEW - Never more than today, the impact of a clinicians documentation can make or break your agency - despite the quality care you are providing or the reputation you have created. Time sensitive claim submission is paramount to your ongoing success.

    Ignite your documentation with a burst of vitality! Meeting the expectations for conditions of participation, compliance, and patient safety is paramount. Our PROFESSIONALS, armed with extensive knowledge, meticulously reviews every facet of a patient's chart. From follow-up visits across all disciplines and therapy evaluations to Medical Social Worker assessments, home health aide care plans, physician's orders, and communication notes – we look beyond the clinicians visit notes. Our comprehensive review ensures not only compliance but also a commitment to delivering safe, effective patient care.

  • EDUCATION AND TEAM SUPPORT- QAP’S educators have all walked in your shoes at one time in our careers -as field staff, executives, consultants, quality team leaders. We understand many of the challenges being faced in patient care delivery, and in maintaining work life balance to improve team solidarity and retention.

  • INTERIM MANAGEMENT -Are you experiencing a leadership gap, or are you navigating through significant changes? Look no further – let us be your solution. Our team is comprised of seasoned leaders who have successfully steered Home Health agencies. Whether you require on-site or remote support, for a week, a month, or even a year, we are here to provide the expertise and guidance you need to navigate through transitions seamlessly.

  • MOCK SURVEYS -ON SITE OR REMOTE

  • SURVEY READINESS / QAPI PROGRAM DEVELOPMENT - Undergoing any type of survey / audit / ADR is stressful. Let us prepare and then test you before the regulatory bodies arrive. We will facilitate mock surveys, aide in PIP creation and help you to deliver a strong QAPI program. We will stand alongside your team offering education and test workflows. Let our Home Health leaders guide you to program excellence.

  • EHR SELECTION / IMPLEMENTATION - Over the years we have implemented and been a part of program review teams within companies selecting an initial EHR or seeking a change. Let us share our experience and informed knowledge as you move to select your EHR

holding hands hospice

Hospice Quality / RCM services

Set your Hospice apart with a commitment to exceptional clinical documentation. In the pursuit of quality and timeliness, our focus is on elevating care standards and optimizing patient outcomes. Witness the transformative power of stellar clinical documentation – the bedrock of every impactful journey in healthcare. Step into excellence, where each document is a testament to the unparalleled quality of care your Hospice provides, shaping the future of patient well-being every single day. QAP is your partner while you explore and enjoy this journey.

  • ADVICE, CONSULTATION, EDUCATION - decades of Hospice knowledge and direct patient care has been completed by our team. We are ready to assist you. Our resources will empower, and work alongside your team driving compliance.

  • Onsite/Remote interim leadership - let us join the team while you realign, and/or hire new staff.

  • Educational guidance for start-up agencies -we will guide you through the pre PTAN process

  • Need help selecting your technology for documentation - many on the team have worked directly in EHR implementation

  • CLINICAL DOCUMENT REVIEW - Our leaders are tech /EHR experts becoming part of your team, ensuring quality reviews and quick turn-around time to ensure timely claim submission is possible.

  • Diagnosis and co-morbidity review. Are you capturing the big picture?

  • Plan of care review, auditing for errors, omissions, and discrepancies.

    • Plan of Care has always been a top 10 deficiency for Hospices in CMS surveys. The Nov 2023, final rule has again indicated this will be a key focus for surveyors.

  • Frequency monitoring

  • Timely supervisory documentation

  • Education and training programs

  • BEREAVEMENT PROGRAMS - We have customizable letters and resources created to enhance your program.

    • Bereavement training and education programs

    • Guidelines for bereavement compliance

  • SURVEY READINESS - Undergoing any type of survey / audit / ADR is stressful. Let us prepare and then test you before the regulatory bodies arrive. We will facilitate mock surveys, aide in PIP creation and help you to deliver a strong QAPI program. We will stand alongside your team offering education and test workflows. Let our Home Health leaders guide you to program excellence.

  • INTERIM MANAGEMENT -Are you experiencing a leadership gap, or are you navigating through significant changes? Look no further – let us be your solution. Our team is comprised of seasoned leaders who have successfully steered Home Health agencies. Whether you require on-site or remote support, for a week, a month, or even a year, we are here to provide the expertise and guidance you need to navigate through transitions seamlessly.

Embark on a transformative partnership with QA Professionals, where we resonate with the challenges and triumphs of every step in your journey – from startup to a thriving, established enterprise. Consider us your vigilant eyes and ears, your dedicated partner, and unwavering advocate. Having traversed similar paths and achieved successful careers, our team is now at a stage in life where giving back is our privilege. In the dynamic landscape of Home-Based Care, we bring an exciting wealth of knowledge to share. Let us illuminate the way forward and demonstrate how we can assist you and your company in reaching a brighter, more prosperous future. Your success story begins with QA Professionals by your side.